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One Door CLoses and Another on Opens.. October 19, 2010

Posted by richeaton in SalesLogix General.
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On October 1, 2010 I was informed that Sage would be terminating my contract with the PSG group. I can’t say I am surprised by this, I might even say I am somewhat relieved. I was asked by the then Director of CRM to join Sage in a position that would have used my skill set to the fullest. I would be assisting companies, “The Key Companies”, that had SalesLogix implemented explore how they might use the application better and generate a stronger ROI. During the almost 3 years at Sage I had never been engaged to do this type of review. I was asked to learn the new 7.2.2 Web Client. Then following a great job by the training department, was sent out into the field as the “Expert” on version 7.2.2. Since it was just a short time after the 7.2.2 release they quickly brought out a 7.5.0 and then 7.5.1 and now we are now at version 7.5.3 it was apparent that version 7.2.2 was close to the worst release of product software Sage has ever made. However, I followed the company doctrine and tried to defend it. The concept of what SalesLogix wants to do makes sense, the web is the future of the business and applications are moving there quickly. This is evident even with the new features in v7.5.3. Functionality like drag and drop capabilities, User generated Widgets and increased performance are some of the newer advantages of the platform.
I was continually asked to jump into the fire and help companies and business partners having issues with the application.

So this brings me to the next thought .. Where do I go from here ?

With a skill set that allows for Project Management, Development and End user training I could be leaning towards a single company. Head back to helping a single company make the most of their CRM investment.
So for all of those that have followed this blog and been disappointed in the lack of postings cheer up. The frequency will increase here as a new and exciting adventure begins.

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